How to Communicate Smarter - and Cheaper - using VOIP

Obviously you can’t run a business without a telephone system. But don’t restrict your options to traditional systems that cost a fortune. If you are still reeling from your last phone bill, think about switching to VOIP (Voice Over Internet Protocol).

A VOIP system works over a broadband Internet connection but allows you to connect to any telephone worldwide no matter what system the call recipient is using. They are also able to call you. You don’t need to have your computer switched on in order to make calls as long as the broadband connection is active, but there’s nothing to stop you using your computer while making a call.

Here are a few of the benefits a VOIP system could bring to your business:

Lower costs. Because a VOIP provider doesn’t have the overheads of conventional network providers the calls can be exceptionally low cost, or even free.

Increased efficiency. You can use features such as call forwarding and voicemail to e-mail to ensure you never miss a call.

A system tailored to your needs. You will be able to monitor and control all features through an on-line control panel.

Free site-to-site calls. No need to ration calls to and from home workers or between branches, so everyone can keep in touch, share information and solve problems as soon as they arise.

No need for extra phone lines. Because all calls are sent over the Internet you won’t need multiple analogue lines.

Keep your old phones. You don’t have to replace your existing analogue handsets with new IP phones – another money-saver!

A permanent number. If you move to new premises simply take your number with you. VOIP numbers are not geographically dependent.

Remote access. Take a phone adapter when you go travelling and you will be able to access your VOIP service from anywhere in the world where you can get a broadband connection.

Help and advice. Choosing a hosted VOIP system will ensure that it is installed quickly, you will receive expert advice on how to get the most from it, and there will be continuing support if you need to change anything.

VOIP could help your business communications in many ways: by improving efficiency, reducing costs and achieving the effect of portraying a larger operation than you may actually have. Find out more about installing a VOIP system from your local IT support company.